SLS TECHNOLOGIES

Dialogue Modeling

Dialogue modeling is a key component of every application developed by the SLS group. It is the role of the dialogue manager to evaluate the relevance and completenss of the user's request, retrieve the requested information from the database and format an appropriate reply in the form of a semantic frame. The dialogue utilizes an ordered set of rules to guide its actions. The execution of specific dialogue actions is dependent on the current state of a dialogue frame containing all relevant information pertaining to the user's request. The dialogue modeling tools created by the SLS group enable developers to construct complex mixed-initiative dialogue systems.

References

S. Seneff and J. Polifroni, "Dialogue Management in the Mercury Flight Reservation System," presented at Satellite Dialogue Workshop, ANLP-NAACL, Seattle, April 2000. (PDF)